Registration

• How much does it cost to register?
  
• Is WholesaleNet receiving commission on any sales?
  
• How will buyers find me?
  
• Can I register as a seller and a buyer?
  
• How can I select a presentation option?
  
• What is an Interactive Image?
  
• Who will view seller's details?
  
• Who will view buyer's details?
  
• How can I register?
  
• What is "Main Company Activity"?
  
• What if I only have a PO Box address?
  
• What does the expiry date mean?
  
• Why do buyers have to register products?
  
• Why must I search your database when registering my products?
  
• What is the quickest way to search for products to add to my listing?
  
• When registering, can I search for more than one product at a time?
  
• How can I add products to my listing?
  
• What if my products are not listed in your database?
  
• What can I do after I have finished adding my products?
  
• Can buyers view their presentation page?
  
• Why do the products have allocated numbers and not my own product numbers?
  
• Can I replace your product number with my product/catalogue number?
  
• Why doesn't my web address appear?
  
• How can I change my product list?
  
• How can I make changes to my registration details?
  
• What happens if I forget my Login name or Password?
  
• How can I change my login name?
  
• How can I change my password?
  
• How can I add my company logo?
  
• What is .gif and .jpg format and how can I check if my logo or product image is .gif or .jpg format and its size?
  
• How can I make my product image less than 25kb?
  
• How can I add my product details and pictures?
  
• What can I do if I added the wrong image to my logo or to a product?
  
• How can I add an interactive image?
  
• What if my prices are by quote only?
  
• How many images can I upload per product?
  
• How can I show images of my product variations?
  
• How many product variations can I add per product?
  
• What does the field "Your Product Number" mean?
  
• What does the field "Tax" mean?
  
• What does the field "Tax Description" mean?
  
• What does the field "Show Price to Public" mean?
  
• What does the field "List/Delist" mean?
  
• How can I delete a product from my listing?
  
• How can I change product details?

Marketing

• Can I contact the sample companies?
  
• Can my company be displayed as one of the samples?
  
• Do I have to be a member for alternative advertising on WholesaleNet.com.au?
  
• What is the required banner size?

Hosting

• Can my website be viewed outside wholesalenet.com.au?

Sale Offers

• Who can view the messages?
  
• What kind of message can I post on the message board?
  
• How long will my message stay on the board?
  
• How can I edit or delete my message?
  
• How many special sale offers can I sent?
  
• Who will view my special sale offer?
  
• How soon will my special offer be sent?
  
• Will I know who received my special offer?
  
• How can I post a selling message on the board?
  
• How can I respond to a sale message on the message board?
  
• Why do I need to be registered to view messages?
  
• How often is the board updated?
  

Payment

• How secure is your payment section?
  
• How soon after payment will the service be activated?

• What search options are available?
  
• Do I use plural or singular form when searching for products?
  
• Can I search by geographical areas?
  
• Can I search by product number?
  
• Can I search to find sellers within a specific category?
  
• Why can't I find the product I am searching for?
  
• What is the Realview column on the "Multi Quote" search?
  
• What does the field membership on "Multi Quote" represent?

Quotes Orders Invoice

• Can I request a quote from more than one seller at a time?
  
• What do I have to do after receiving notification that my online account has been accepted?
  
• What presentation option must I register for, to be able to create sellers catalogue (product list) on the account section?
  
• How can I create my catalogue in the accounts section?
  
• How can I create buyers online accounts?
• How can I view account balance?
• Can I print/view an account statement?
• How can I record payment to an account?

     Job allocation for online accounts

• What tasks can be performed by each job allocation?
  
• How can I remove an authorized employee?
  
• How can I change the "Job Allocation" of an employee?
• What is "Authorize Employee"?

     Online Orders

• How can I create an order?
  
• How can I confirm an order?
  
• How can I authorize the execution of an order after conformation from the seller?
  
• Is the "Total Cost" the final cost of an order?
  
• How can I change the number of products ordered or delete part of an order?
  
• How can I cancel an order?
  
• Which orders are in the view orders section?
  
• How can I view details of an order?
  
• How can I makechanges to an order?
  
• How can I authorize the Seller to execute an order after confirmation?
  
• How can I acknowledge conclusion of an order?
  
• How long is data kept in "History"?
  
• How will I know when an order has been placed?
  
• How can I rearrange the positioning of the orders?
  
• What is the Seller Ref. Number?
  
• What does "Request to Confirm Order" mean?
  
• What does "Authorization to Execute Order" mean?
  
• How can I notify the Buyer of my ability to fulfill an order?
  
• What does the field "Order will be sent" mean?
  
• What is the "Freight Track URL"?
  
• How can I complete the order form?
  
• How can I supply products from Back Order?
  
• Can I supply more products than the "Quantity Ordered"?
• How can I manage an order?
• Which orders can be viewed in order history?
  

     Online Invoices

• How can I raise an invoice?
  
• Which invoices are in the view invoices section?
  
• How can I view details of an invoice?
  
• How can I make changes to an invoice?
  
• How can I indicate payment of an invoice?
  
• Do I have to create my own invoice number?
  
• Can I charge freight and insurance costs?
  
• What options are available for Tax charges?
  
• How can I mark an invoice as paid?
  
• How can I create an Invoice with zero charges?
  
• How can I raise an Invoice for a back order?
  
• Which invoices can be viewed in invoice history?
  

• How can I raise a credit?
  
• How can I accept a credit?
• Which credits are in the view credit section?
• Which credits can be viewed in credit history?
  

     Online trading history

• What is "Trade history"?
• What is "Buyers Product List"?
• What is "Product History"?